Frequently Ask Question

Photo Edit Studio (PES) consciously help you to conceivable way. There are probably the most regularly made inquiries that for our client’s inquiries. In the event that there any more inquiry concerning our administration, please get in touch with us our COF Team for help.

What is a Clipping Path?

Clipping path is a vectored path that outlines a shape or image allowing you separate and remove the image within the path from it background.

How do I send and receive my images?

We have tried our best to setup an easy and flexible upload/ download method. So, you can send and receive your images this ways .
FTP account: If you are familiar with FTP, just send a request for an FTP account and we will create it for you within an hour. You can also use your own FTP account if you have any. In such case simply let us know your login details and we will collect your images automatically, whatever the balk size are because We use the server with unlimited disc space and your account or FTP is set to unlimited as well. So, you can upload any amount of file/ file size you want.

What services do you provide?

We have tried our best to setup an easy and flexible upload/ download method. So, you can send and receive your images this ways .
FTP account: If you are familiar with FTP, just send a request for an FTP account and we will create it for you within an hour. You can also use your own FTP account if you have any. In such case simply let us know your login details and we will collect your images automatically, whatever the balk size are because We use the server with unlimited disc space and your account or FTP is set to unlimited as well. So, you can upload any amount of file/ file size you want.

What file type can I send you?

We accept any type of file. It could be JPG, TIFF, or PSD Pictures, we recommend that you should send JPG file if it is okay with your end requirement, but of course this is entirely up to you.

Is my FTP account safe and secure?

Yes, you can rest assured. We create individual FTP accounts for every single customer with unique username and password.

Do you save all my uploaded files?

Your completed is saved on our secure server in folder labeled with the name or company name that you signed up. Original file are stored on the out databases for a no more than 60 days due the size of files being uploaded and download

What format will the completed files be?

It depends on your requirement. We provide any kind of format you ask.

Will you use my images for commercial purpose?

Absolutely not in any situation.

How do you decide Image complexity for pricing?

Total working time what an expert hand requires to complete the whole work.

What is your payment term?

You don’t need to pay before your job is finished. You pay once you receive the completed images and are happy with the quality.

How do I pay you?

Once a batch of work is completed, we send you an invoice (if needed). We accept payment through PayPal so you can pay with your PayPal account, MasterCard, Maestro, Visa, Visa Electron, American Express, Solo or Direct Debit. You can also transfer money to our bank account.

What are your working times?

We are open 24 hours a day, from Monday 7 am till Sunday 7 am. Try us!

Is there a minimum order requirement?

There are no minimums or maximums with Image Photo Edit Studio (PES) . Send your images, no matter the size, and you will get the same great results, because small businesses are as important as big ones.

Can I pay monthly for your service?

Yes, if you send us regular work, we don’t ask you to pay on every job, instead you can pay monthly. In that case we maintain just one invoice with all the different job details. Each time you place an order, we make an entry to the invoice with all its details including date, batch number, quantity, job description, price etc. So when you make a payment, you can take a look at the invoice to see weather everything is okay. In this case we prefer bank account.

What happens if I find problem with any completed image?

At Photo Edit Studio (PES) . we deal with your images very carefully with highly skilled design professionals and we do not expect this to happen again. However, in the unfortunate event just drop us an email and we will take that very seriously to redo as soon as possible. Obviously redo a job is absolutely FREE…!!

Can I apply for trial work?

You can apply for free or trial offer. We will make some samples in favor of your requirements.

If you have anything more query Please Email us at

contact@photoeditstudio.com

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